moto G MTP not connected on windows XP

Question

My Moto G MTP is not working in windows xp for any files transfer from pc to device. I tested the same device on Windows 7 and ubuntu, and it worked like a charm . Does Windows XP needs any special drivers to detect the device MTP ?

Have you checked the Group User Policies for USB device detection and driver installation? — Pramod Karandikar, Aug 18 '14 at 09:30

score 1 · Answer 1 · answered Mar 03 '15 at 20:25

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The MTP driver was bundled with Windows Media Player 11 on Windows XP. To get Media Player 11, you must download it from the Microsoft site here: http://windows.microsoft.com/en-us/windows/download-windows-media-player

answered Mar 03 '15 at 20:25

TheNameIsNigel

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score 0 · Answer 2 · answered Aug 18 '14 at 09:41

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Well, I guess the drivers need to be installed, why don't you try connecting your PC with the internet and then try connection you device. If it still doesn't works then I couldn't say much about it but I think the problem may lies because Microsoft has take down support with the XP. So, I think that may be the reason behind !

answered Aug 18 '14 at 09:41

Peter Carlos

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Peter, tried to check the drivers with option (check from internet) but it did nt work – user894795 Aug 18 '14 at 12:46
Well, can't comment over it exactly but I think i have ran out of option. I think the problem may be encounter because of the support I guess. As you have said that its working over other OS i.e. Win7 or Win8 then I guess support may be the reason. :( wait a bit more while to see if some other user can came up with something more on this. :) – Peter Carlos Aug 19 '14 at 05:25

score 0 · Answer 3 · answered Aug 19 '14 at 05:41

You may try this:

Go to Run and type gpedit.msc and hit OK.
Go to Administrative template under Computer Configuration. Then Custom Policy setting and select Click on Restrict Drives.
Double-click on Disable USB Removable Drives .
Select Disable for Allow to USB Removable drives and click OK.

Now go to Run again and type regdit and hit OK.

Navigate to the following registry path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor
Click on USBStor , then Click on Start in the Right Panel.
Type 3 in Value data Box , and click on Hexadecimal , then click ok

moto G MTP not connected on windows XP

3 Answers3