Issue tracking the process of managing and maintains listing of issues, as needed by an organization.
Questions tagged [issue-tracking]
156 questions
59
votes
25 answers
How big of a team do you need to benefit from bug tracking software?
My development team just grew by 100% (from 1 developer to 2). My new cohort want to invest in bug tracking software. Is there benefits to such software for such a small team?
user18735
51
votes
17 answers
Simple issue tracker for 1-2 developers
I'm currently working mostly alone on a project (in Java). I'm mostly alone as I have an advisor that gives me high level instructions on what to do, and will seldom make any code contribution. She will code in a couple of acceptance tests from time…
devoured elysium
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19
votes
6 answers
What do you do with a heisenbug?
I've gotten a bug report from one of my users in a section of the software. The scenario is basically a databinding scenario where the user enters info, and that info is printed to pdf.
The problem is, that the functionality:
Is used frequently…
Steven Evers
- 28,180
18
votes
6 answers
How do you handle bug tracking in a manner friendly to programmers and non-technical staff?
We're actually using Mantis for our projects. Or should I say "we try to use".
The problem with all bug trackers I know is that they're made by programmers, for programmers. So the design is non existent or totally absurd.
Of course, as a…
FMaz008
- 403
17
votes
7 answers
Herding your users to your bugtracker
I have a fully configured mantis bug tracker for tracking issues in apps that I create. When an user is disciplined and goes straight to mantis to write a issue report, he/she will have fastest response and everything regarding the issue will be…
Daniel Mošmondor
- 273
9
votes
8 answers
Status "Open" and "Reopened"
Why issue tracker systems usually have distinct "Opened" and "Reopened" statuses?
liori
- 725
8
votes
9 answers
What features are vital for good bug tracking software?
What features are vital for good bug tracking software and why are they important? What in particular is necessary for you to consider these features done right?
Casebash
- 7,662
8
votes
6 answers
Usefulness of "milestones" in agile development
A lot of issue trackers support something called "milestones". I've never found a use for them. It seems that milestones are only useful when you do big, scheduled pushes, but not if you roll out new features and bug fixes as they're…
mpen
- 1,889
7
votes
6 answers
Should a developer close a ticket in bug tracking tool?
Should a developer close a ticket in a bug tracking tool? Or should only the scrum master or testers should do it?
What are the best practices?
Ads
- 189
3
votes
4 answers
Why do most issue tracking systems have only single status field?
Most issue tracking systems have only single status field.
Typical Status: New -> Fixed
When code is pushed to repository with commit message "Fixed issue #1234", the issue #1234 is automatically mark as "Fixed".
I have the below idea but no system…
linquize
- 1,160
3
votes
3 answers
Integrating feature request functionality directly into the business software you write?
What are relative merits of something like a button on a piece of custom bizware that says, "press me to ask for a feature" or "click here if something didn't work right".
The problem I'm trying to remedy is the general lack of formality surrounding…
Aaron Anodide
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2
votes
3 answers
Documenting cause of bug
My question comes from using the agile template in Azure DevOps though its more of a general question about dealing with bug work items.
When a bug work item has been investigated and the issue has been identified, prior to any tasks being created…
mhep
- 245
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2
votes
1 answer
How do you use Roundup issue tracker?
Roundup issue tracker is pretty minimalistic by default, and it does not bring any specific workflow with itself. It was once called ‘so configurable that it’s probably better described as a lightweight tracker-oriented framework.’
Have you ever…
Anton Strogonoff
- 145
0
votes
2 answers
Issue tracking system by function/method
I often feel that it would be more convenient if, within an issue tracking system, each issue were attributed to a certain function/method. Then, we can easily list all the issues related to a certain function/method. Many issues can be clearly…
sawa
- 444