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I sent some Monero to an Atomic Swap wallet using GUI Wallet and the Transaction is still pending after 24 hours. I can see the block confirmations is moving very slowly. Can someone help me on this? I'm using Windows 10.

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Y. Gillani
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  • Where does it show Pending? Because your screenshot shows that the transaction has 1092 confirmations. – dEBRUYNE Mar 18 '21 at 13:07
  • It hasn't arrived in my Atomic Swap wallet yet and it's been more than 24 hours. The Transaction is still red and the confirmations are going up very very slowly. Any idea why it's so slow?

    https://localmonero.co/blocks/search/72eb9cda9922676586e97a08e50052f7fc25357d93c9a97035c5ddab16274c9b

     – Y. Gillani Mar 18 '21 at 19:32
  • Red simply means that it is an outgoing transaction. Can you verify the transaction first? https://monero.stackexchange.com/questions/6134/how-do-i-as-a-sender-verify-that-my-transaction-actually-arrived – dEBRUYNE Mar 18 '21 at 20:24
  • Hi, I just tried verifying the transaction by following the instructions for your previous link but I can't seem to find my private key on GUI. Transactions and clicked on Transaction Key (Click to Reveal) and it's blank.

    How do I verify the transaction. Where can I find the Private Key?

     – Y. Gillani Mar 18 '21 at 21:55
  • Does this help? https://minergate.com/blockchain/xmr/transaction/72eb9cda9922676586e97a08e50052f7fc25357d93c9a97035c5ddab16274c9b – Y. Gillani Mar 18 '21 at 22:18
  • I just checked Show seed & Keys and the Secret View Key is all zeroes. – Y. Gillani Mar 18 '21 at 22:40
  • Are you using the GUI in conjunction with a Ledger or Trezor device? – dEBRUYNE Mar 19 '21 at 15:35
  • Yes I'm using a Nano Ledger. I have to connect it before I log into the GUI. I still haven't received my monero in the atomic swap yet. Have I lost my money? – Y. Gillani Mar 19 '21 at 16:55
  • I just tried restoring my atomic swap wallet and I still haven't received anything. I have no idea what has happened. – Y. Gillani Mar 20 '21 at 12:07
  • How did you try to restore it? I did notice that Atomic Wallet has been having some issues with their Monero integration, which may be the reason for your issue. – dEBRUYNE Mar 20 '21 at 15:16
  • I just restored from back up. If Atomic Wallet is having issues with Monero then I will wait and contact them. Thanks! – Y. Gillani Mar 20 '21 at 15:32
  • Hi, I just fixed it. It was an issue with Atomic Swap this whole time. I'm sorry for wasting your time. Have a good day Sir/ – Y. Gillani Mar 20 '21 at 15:47
  • Don't worry about it and you too! – dEBRUYNE Mar 22 '21 at 11:59

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Just got an email from Atomic Swap support and they said the following.

"XMR is under maintenance in Atomic Wallet due to the incompatibility with the new update. You won't be able to send, exchange, and possibly see your balance. Our team is working on the issue, but there is no ETA."

Issues has been resolved.

Y. Gillani
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