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i have already carried out your advise to the question , how do i restore/recreate my ledger wallet. but it still does not open? the message 'error writing wallet from hardware device. check application logs' comes up on wallet. how do i do this? I have the original Ledger device i created the ledger wallet with and indeed transfered some monero into it.

what else can i do please? thanks stephen

stephen
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  • You didn't happen to fall victim to the email phishing campaigns? Claiming a breech and to download new version? – Dave Oct 25 '20 at 14:25
  • No i dont think so, as i say i have been on the wallet and transfered a sample small amount of monero to it. – stephen Oct 26 '20 at 11:46
  • Make sure to update your GUI to v0.17.1.1, your Ledger firmware to v1.6.1, and your Ledger Monero App to v1.7.4. That should resolve the issue. Additionally, you can use this guide to recreate / restore your Ledger Monero wallet. https://monero.stackexchange.com/questions/10598/how-do-i-restore-recreate-my-ledger-monero-wallet/ – dEBRUYNE Oct 26 '20 at 16:40
  • plz update firmware your Leger and download/install last monero wallet 0.17.1.1 *maybe you need seeds after update firmware your leger be careful – MohammadReza Mirzaee Oct 29 '20 at 09:15

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