The long line is much longer than $\mathbb{R}$, and indeed many chains have this property. Thus, since metrics are usually assumed to be real-valued, this can be understood as an assumption that point-to-point distances are "short" in some sense.
Presumably, this has a variety of benefits. For example, every metrizable space is paracompact, a smallness condition that apparently follows from the shortness of $\mathbb{R}$.
However, I also think it has some drawbacks. There are many, many spaces that simply aren't metrizable. So I think that if we generalize the notion of a metric $d$ such that the codomain needn't be $\mathbb{R},$ this would make a larger class of spaces metrizable.
Reference request. Has the idea of generalizing the codomain of a metric been seriously considered? If so, a link or reference would be appreciated.
Remark. Its true that $\mathbb{R}$ is the unique Dedekind-complete linearly ordered field. So this would seem to put a kink in the idea. However, I think that $\mathbb{R}$ has much more structure than we really need to do metric space theory. In particular, every real number $x$ has an additive inverse $-x,$ and so long as $x$ is non-zero it has a multiplicative inverse $x^{-1}$. I don't think either of these properties are truly necessarily for the codomain of a metric.