I have a CTMC with six states $\{0,1,\ldots,5\}$. It turns out that states 3 and 4 are equivalent and so are states 1, 2 and 5. I would love to clump equivalent states into one.
$$Q_1=\matrix {& 0 & 1 & 2 & 3 & 4 & 5 \cr 0 & -\lambda & \lambda & 0 & 0 & 0 & 0\cr 1 & 0 & -(\mu+\lambda) & \lambda & 0 & \mu & 0\cr 2 & 0 & 0 & -2\mu & \mu & 0 & \mu \cr 3 & 0 & 0 & 0 & 0 & 0 & 0 \cr 4 & 0 & 0 & 0 & 0 & 0 & 0 \cr 5 & 0 & 0 & 0 & \mu & 0 & -\mu \cr }$$
In that case, is it alright to use the alternative reduced CTMC, with rate matrix $Q_2$ as follows?
$$Q_2=\matrix {& 0 & 1, 2, 5 & 3,4 \cr 0& -\lambda & \lambda & 0 \cr 1, 2, 5 & 0 & -\mu & \mu \cr 3,4 & 0 & 0 & 0 }$$
The intuition is that in each of the three states $\{1,2,5\}$ the out-rate to states $\{3,4\}$ is the same and is equal to $\mu$. However, I am not sure about one thing: in a CTMC, the time one stays in a state $i$ is given by $\exp(q_{ii})$. I could not find a way to find the new rate of staying in the same state.
In general, when is it legal to collapse the state space of a CTMC? Are there conditions imposed on the values in the rate matrix?