Find the first three nonzero terms of the Laurent series of $f(z)=\frac{1}{z^2(e^{z}-e^{-z})}$ in the annulus $0 \leq \lvert z \rvert \leq \pi$.
Now, instead of $f(z)$ I found the Taylor series of its reciprocal. Then I tried to multiply it by the Laurent series of $f(z)$ and put it equal to one and then comparing the coefficients. My problem is that since zero is the essential singularity of $f(z)$, we would not have first terms in this case. The reason I think zero is the essential singularity is that we cannot remove zero if we multiply $f(z)$ by $z^n$ for some $n$. Maybe my definition of pole is not correct.