(a) Is the quotient space Hausdorff? Compact? Connected?
Quotient space of a connected space is always connected, because the quotient map $\pi:X\to X/\sim$ is continuous and surjective. By similar argument it is also compact.
Whether $X/A$ is Hausdorff depends on what it means exactly. Typically it is defined as the collapse, i.e. $x\sim y$ iff $x=y$ or $x,y\in A$.
Now, it is well known that a quotient $X/\sim$ is Hausdorff if and only if $\sim$ is a closed subset in $X\times X$ (see this). With that note that our relationship $\sim$ is actually equal to $(A\times A)\cup\Delta$ where $\Delta=\{(x,x)\ |\ x\in X\}$ is the diagonal. The diagonal $\Delta$ is compact, since $X$ is and $x\mapsto (x,x)$ is a homeomorphism. $A\times A$ is also compact as a product of compact spaces. Therefore our collapse is compact, as a union of compact subsets of $X\times X$, and so it is closed as well. This implies $X/A$ is Hausdorff.
(b) What is the homotopy type of X, and
what is the homotopy type of X/A with one point removed?
$X$ is contractible, via $(t,v)\mapsto tv$ homotopy.
$(X/A)\backslash\{v\}$ is contractible as well. To see this we can consider two cases:
- When $v=[A]$ then $(t,[x])\mapsto [tx]$ is a well defined homotopy, because every $[x]$ has a single representative when $[A]$ is excluded. Again we simply contract everything towards origin.
- When $v\neq [A]$ it is a bit more complicated. Basically we want to linearly contract every point $x$ towards $[A]$ away from $v$. Or in other words by connecting $v$ to $x$ via straight line and finding the projection of that line on $A$, or more precisely on the boundary of $A$. Meaning finding an element on the line with norm $1$. This can be done by first solving $\lVert tx+(1-t)v\rVert=1$ equation (for $t>1$), say its solution is $t_x$, and let $v_x=t_xx+(1-t_x)v$. Then we put $(t,[x])\mapsto [tx+(1-t)v_x]$ and $(t,[A])\mapsto [A]$. This function is continuous, because I already know that $t_x$ is expressible in a continuous way, which I leave as an exercise.
It can actually be shown that $X/A$ is homeomorphic to $S^2$, but this requires a bit more work.