You know, Im not sure how to answer your question. I too would have been stumped. There are a few things I might have tried.
One thing is to depress the quartic by eliminating the cubic term with an $x \rightarrow x + \frac12$ substitution, to arrive at $x^4 - \frac{17}{2}x^2 +2x + \frac{209}{16}$, then employ Rene Descartes' Quadratic Factorization Method for Quartics. This method would give you a set of equations that would help you find your factors. The method typically involves solving a cubic but it may not be necessary to go that far. You may find sufficient information at an earlier stage of the game to complete the task. I have an answer here if youd like to learn the method (Is there a general formula for solving Quartic (Degree $4$) equations?)
A second thing I might have tried would be this... Ive never seen this technique written anywhere, I sort of came up with it myself in the early days of school when I was tasked with solving polynomials. Its a trivial substitution when all said and done but Id be darned if anyones ever explicitly suggested this to me. To test for irrational roots of the form $\sqrt{a}$, where $a$ is rational but not a square, simply substitute $x\rightarrow \sqrt{x}$. This method only works for roots of this form.
When simplified you can rearrange your original equation and arrive at $(x^2 - 7x + 10) - 2(x-5)\sqrt{x}$. Notice that since $x$ is rational but $\sqrt{x}$ is irrational, by definition/assumption, we know that $x^2-7x+10$ is rational and that $-2(x-5)\sqrt{x}$ is irrational, having separated the equation into a rational and an irrational component. In order for the entire equation to equal $0$, each component must do independently. And each component is solvable, and is at most a quadratic, having reduced your $n$-degree polynomial to at most an $\lceil n/2 \rceil$-degree polynomial.
The task at hand, now, is to find a solution of $x$ that satisfies both the rational and the irrational components simultaneously, and this is simply the intersection of the sets for each. The irrational component is easy enough to determine: its a linear equation and so $x=5$ is a root. We need only test to verify it is a root of the rational component as well, which it is. Thus $x=5$ is a root to the equation after the $x\rightarrow\sqrt{x}$ substitution, implying that $x=\sqrt{5}$ is a root to your original quartic polynomial.
By way of the fact all coefficients are rational, you are guaranteed to have quadratic conjugate pairs, so $x=-\sqrt{5}$ is a root as well. Thus $x^2-5$ must be one of your quadratic factors.
For the record, this technique can similarly be used for purely imaginary roots of the form $bi$, where $b$ is real.
Using synthetic division you can arrive at your other factor.
Factor[x^4 - 2 x^3 - 7 x^2 + 10 x + 10]
. $$\left(x^2-5\right) \left(x^2-2 x-2\right)$$ – David G. Stork Jan 14 '22 at 16:57