Let's say you have a structure $A$ of some language and a set of all sentences that are true in such structure $Th(A)$ of the same language.
Then $Th(A)$ is supposedly a complete theory. I fully believe that $A$ is a model of $Th(A)$ but have hard time understanding why should it be the only one.
I mean, why can't we have a structure $B$ in which all $Th(A)$ sentences are true but where one additional sentence is true. Then it would still be a model of $Th(A)$ (as $Th(A)$ is subset of $Th(B)$) which means $Th(A)$ wouldn't be a complete theory (it would have two non-equivalent models).