As Huy says, both statements are true.
Well, if you are a hammer, all the problems seem nails to you, but since this is a linear differential equation, Laplace transform again gives us the general solution in both, real and complex, cases.
$$
{\cal L}[y''] + {\cal L}[y'] + {\cal L}[y] = 0 \ \Longleftrightarrow \ (s^2 F(s) -sy(0) -y'(0) ) + (sF(s) -y(0)) + F(s) = 0 \ ,
$$
where $F(s) = {\cal L}[y]$. Now, put $a= y(0)$ and $b= y'(0)$ and solve this equation for $F(s)$:
$$
F(s) = \dfrac{as + (a+b)}{s^2+s+1} \ .
$$
Since the polynomial $s^2+s+1$ has no real roots, the distinction between the real and complex cases arrives at this point.
In the complex case, you write
$$
s^2 + s + 1 = (s-\alpha)(s-\beta) \ ,
$$
where $\alpha = \dfrac{-1+i\sqrt{3}}{2}$ and $\beta = \dfrac{-1-i\sqrt{3}}{2}$ are the roots of your characteristic polynomial. Hence the solution of your differential equation is
$$
y(t) = A{\cal L}^{-1} \left[\dfrac{1}{s-\alpha} \right] + B {\cal L}^{-1} \left[\dfrac{1}{s-\beta} \right] = A e^{\alpha t} + B e^{\beta t} \ ,
$$
where $A$ and $B$ are complex numbers, depending on $a , b$, which again I let you the pleasure to compute :-) .
Anyway, the fact is that the solution of your differential equation is the $\mathbb{C}$-linear span of two linearly independent complex functions
$$
e^{\alpha t} \qquad \text{and} \qquad e^{\beta t} \ .
$$
Thus a $\mathbb{C}$-vector space of dimension two.
In the real case, you write
$$
s^2 + s + 1 = \left(s + \frac{1}{2} \right)^2 + \frac{3}{4}
$$
and this time, the solution set of your differential equation is
$$
y(t) =
A {\cal L}^{-1} \left[ \frac{s + \frac{1}{2}}{ \left( s+ \frac{1}{2} \right)^2+ \frac{3}{4} } \right] +
B {\cal L}^{-1} \left[ \frac{ \frac{\sqrt{3}}{2}}{ \left( s+ \frac{1}{2} \right)^2+ \frac{3}{4} } \right]
= A e^{-\frac{t}{2}}\cos \left( \frac{\sqrt{3}}{2}t\right) +
B e^{-\frac{t}{2}}\sin \left( \frac{\sqrt{3}}{2}t\right) \ ,
$$
where $A$ and $B$ are real numbers, depending on $a,b$, which... Anyway again: the solution set is the $\mathbb{R}$-linear span of two linearly independent real functions
$$
e^{-\frac{t}{2}}\cos \left( \frac{\sqrt{3}}{2} t \right) \qquad \text{and} \qquad e^{-\frac{t}{2}}\sin \left( \frac{\sqrt{3}}{2} t \right) \ .
$$
Thus, a real vector space of dimension two.
Alternatively, you could read what Wikipedia says about linear differential equations.