For questions or issues relating to the IOTA Wallet and how to mitigate/avoid these issues.
Questions tagged [wallet]
102 questions
16
votes
1 answer
How can I set up a cold storage?
I have heard something about cold storage. What is the best way to set up a cold storage for IOTA and why is it safer?

Mo.
- 453
- 4
- 12
13
votes
1 answer
In the IOTA wallet, what does the Promote button do?
In the 2.5.5 version of the official IOTA wallet, "Reattach" seems to have been replaced with "Promote". What does Promote do that Reattach didn't, and how does it improve transaction confirmation?

dreid
- 1,102
- 9
- 16
13
votes
3 answers
What does the ATTACH TO TANGLE button do?
On the Receive screen in the IOTA Wallet there's a button labeled "Attach to Tangle":
I thought attaching to tangle only applies to transactions, not addresses. What does this button do?

todofixthis
- 1,320
- 8
- 23
4
votes
1 answer
How to run two light wallets at the same time?
I would like to open two (or multiple) instances of the light wallet so I can do more transactions and validate other people's. Is this possible somehow? At the moment I have to logout from one and login into the other one which is a pain.

Ando
- 211
- 1
- 4
4
votes
1 answer
How to create 2-of-3 offline paper wallet
I'd like to create a 2-of-3 paper wallet on an offline machine. How can I do this?
I've found a paper wallet generator, but it doesn't allow to create N of M wallets

brenzi
- 823
- 5
- 7
4
votes
1 answer
What needs to be done to backup the IOTA wallet?
What needs to be done to backup the IOTA wallet?
Is it sufficient to keep the seed in a backup location (such as maybe Password Safe or KeePass), or is it also necessary to backup any file from the system where the wallet is installed?

Eddie
- 143
- 4
4
votes
1 answer
Iota wallet balance is 0 and tangle explorer only shows received and 0 sent
I can't find my funds and have tried everything from every forum, and what I find very odd is that the below is the 1st wallet I send my funds from bitfinex…

Chris Balak
- 41
- 3
3
votes
1 answer
When I lose 2FA for Trinity do I still have access using my Seed?
I use 2FA and my password to sent transaction via Trinity. When I would lose my smartphone with Google authenticator do I still have the option to get my IOTAs with my Seed?
Thank you!

Gabriel
- 65
- 3
3
votes
1 answer
Wallet UI turns black after sending
After trying to send miotas, wallet UI becomes black and its not sending. I checked the address and no transactions is done. I have no idea what to do about it. I have the new version on wallet (2.5.6).

play_something_good
- 31
- 2
1
vote
0 answers
IOTA Trinity Wallet Installation fails
the installation of the Trinity Wallet does not work. After the download, a white window appears without input possibility or registration

Markus
- 11
- 1
1
vote
0 answers
Trinity wallet - Keychain error on MacOS
When I am setting up a password for iota wallet I get the following error: Cannot access keychain required for secure storage.
I am on the latest version of Trinity v0.4.0 and using macOS Mojave.
Do anyone know how I can grant access to…

Robert
- 11
- 1
1
vote
0 answers
Cant log in with trinity wallet deskop on Win 10 64bit
So I generated a new Seed and now i would like to log in, but whenever I enter my password I get following error:
Node returned an error while fetching your account information, change node
Whenever I change node, I get the same error...
How can I…

Phạm Thành Đạt
- 11
- 1
1
vote
1 answer
Address used on Binance lost, and no funds in wallet
I have created an Iota wallet address. I sent Iota from Binance, but after a few hours I logged in and the address was gone and no funds were showing in wallet. The address I sent funds to isn't showing on accous/transaction.
How do I claim my…

Peter
- 21
- 2
0
votes
1 answer
Iota dollar balance not displayed
I have not accessed my IOTA 2.5.7 light wallet in quite a few months, however I was finally able to get my full balance after a few attaches. I downloaded the Trinity Wallet (with Ledger) and transferred a few over to it from the light wallet. The…

Marcus Bramble
- 1
- 1
0
votes
0 answers
Missing from Wallet
I have just logged onto my wallet, which I haven't used for a while. I log on fine with my seed but it shows a 0 balance when I should have 99 in there. No withdrawals are shown. Please can you help.

Andrew Nicholas
- 1
- 1