I frequently upgrade the desktop of my daughter (using ubuntu 12.04.1) through the official processes,but in the latest attempt the computer is asking for a root (or super user) password. In the past I always used the administrator password. This one is now no longer accepted. Can't also not unlock the administrators account in users accounts
. Every that used the computer claims not to have entered a root password. Nobody knows another password than the administrator password? Something must have gone wrong somewhere.
How do I disable the root password? I have tried some advices from this site, such as sudo passwd -dl root
, but the computer replies that the administrator is not in the sudoers file
after entering the administrators password.
What can I do to remove or get around the root password?