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using a fresh ubuntu 22.04 install i can no longer save or download any files in firefox. it did work when i first installed firefox, now it no longer does.

File -> Save page as

does not even open a window where i could select a destination directory.

using the "save as" button in the pdf viewer also does nothing at all.

i just started firefox in safe mode

$ firefox --safe-mode

and saw the error message

(firefox:9161): Gtk-WARNING **: 09:19:12.367: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.portal.Desktop was not provided by any .service files

this (probably) goes for all snap applications. for me it was

  • firefox
  • keepassxc

i might have uninstalled fuse3 and xdg-desktop-portal when i installed fuse. see this question.

hiro protagonist
  • 1,527

2 Answers2

19

oh, after some more investigation i found out i had to install

$ sudo apt install xdg-desktop-portal xdg-desktop-portal-gtk

and everything worked again.

as mentioned in the comments: you may have to reboot after installing the packages.

hiro protagonist
  • 1,527
  • Do you also notice that, a second time you summon the Save As dialog, that it has no keyboard focus? – vanadium Apr 27 '22 at 07:49
  • Yes you can, because now you have a Save dialog. My question is of you hit Ctrl+S, does the dialog that appears also have keyboard focus? Perhaps you always use a mouse so will never notice. – vanadium Apr 27 '22 at 08:21
  • ok, i tired. yes, the dialog has keyboard focus (although the first time i tired firefox crashed). – hiro protagonist Apr 27 '22 at 09:06
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    Not for me, even not with a default fresh install in Gnome Boxes. Second time in a session I open the dialog, I cannot navigate in the dialog with the keyboard nor use escape to close it. – vanadium Apr 27 '22 at 09:27
  • what helped for me was to start firefox from a terminal so i got some error messages. – hiro protagonist Apr 27 '22 at 09:29
  • this didn't work for me, it says already the latest version is installed – Michael Jun 11 '22 at 23:14
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    After installing the packages I had to reboot for it to work – AdamS Sep 23 '22 at 18:27
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    Same thing here, I had to reboot after installing the packages for it to work – cjohansson Jan 11 '23 at 14:49
0

I already had the two packages installed, so I had to

sudo dpkg --purge --force depends xdg-desktop-portal xdg-desktop-portal-gtk
sudo apt install xdg-desktop-portal xdg-desktop-portal-gtk

Afterwards, it works. Let's see if it still works after reboot.

Also see https://bugzilla.mozilla.org/show_bug.cgi?id=1851104

greybär
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