Error Message on Ubuntu One Page

Question

I get the following message when ubuntu one loads and cannot sync contacts.

Value could not be retrieved. Value could not be retrieved. (DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Process /usr/lib/deskt

Answer 1

1)Try to run ubuntu one from terminal without using sudo

ubuntuone-control-panel-gtk

If it doesnt work:

Run in terminal:

echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c

1. Copy files into your ~/Ubuntu One folder and let it run for awhile to collect information.

2. Open your home folder

3. Click the View->Show Hidden Files menu option

4. Open the .cache/ubuntuone/ folder

5. Right click on the log/ folder and select "Compress"

6. Click OK and you should have a file named "log.tar.gz" in the .cache/ubuntuone folder, move this file to your Desktop since it's in a hidden folder which can be hard to find in the next step

7. You can attach the log.tar.gz archive to an email to Ubuntu One Support.

Source: http://ubuntuforums.org/showthread.php?t=1799348