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This just started today and it’s been very concerning. When I went to log into my MacBook Pro, my password was rejected the first three times I entered it. When going to the recovery assistant and entering my Apple ID , I realized that I was typing in only capitals without caps lock being on (and I can’t type numbers, either, instead the symbols attached to them). I suspect that this effect is extending to the login screen password entry. It seems that my Mac thinks that the Shift key is always being pressed, and I can’t disable it in order to type my password (which has lowercase letters and numbers in it).

After reading the response to this question I tried to reset NVRAM and PRAM, but my laptop didn’t do anything even though I have an Intel Mac (it booted up as if I hadn’t held command + option + r + p). Any help would be appreciated. Thank you!!

Axolator
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  • Have you got a USB or Bluetooth keyboard? For more see https://apple.stackexchange.com/a/354066/237 – mmmmmm Feb 24 '23 at 17:00
  • Your key is physically stuck. No amount of resetting NVRAM will fix a physical problem. You need to get it fixed. – Allan Feb 24 '23 at 17:06

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