Questions tagged [android-device-manager]

Service from Google to locate and optionally factory-reset a lost Android device.

Android Device Manager is a service from Google to locate and optionally factory-reset a lost Android device.

By default, the option to ring a missing device (even if on Silent or Vibrate) is on, but in order to be able to remotely factory-reset the device, the option must be explicitly turned on in Google Settings. This functionality on the device is part of Google Play Services and became generally available on August 7, 2013.

To see and manage your device(s)s, simply visit Android Device Manager at https://www.google.com/android/devicemanager using the same Google Account as on your device.

QOIs on ADM

Here are some selected "questions of interest" on the Android Device Manager:

157 questions
27
votes
2 answers

Phone not appearing in Android Device Manager

When I go to Android Device Manager, my tablet is listed, but not my phone. I had signed up just as soon as ADM was available, and at that time both devices were listed. Now, for the last several days, I can only see my tablet. (For what it's worth,…
ale
  • 19,723
  • 34
  • 110
  • 159
5
votes
4 answers

"You must be a primary user to find this device" on Android Device Manager

Whenever I try to locate my new phone in the Android Device Manager, the following text is showed up: Thing is, I am logged in as the primary Google account that my device uses. I also have the remote options in Google Settings > Security set to…
4
votes
1 answer

How can I cancel an Android Device Manager Erase command?

Using Android Device Manager from my PC, several devices are listed, including one that no longer belongs to me. While attempting to remove this device from my list I inadvertently sent an 'Erase' command to the other devices. Fortunately, none of…
user57945
  • 41
  • 1
  • 2
3
votes
0 answers

My new phone isn't listed as a device in the Android Device Manager, how can I register it?

I broke my phone a couple weeks ago, thankfully I was paying the $7/mo for insurance and was able to get a replacement in the mail a few days later. This new phone isn't registered with my Google Play account…
sente
  • 131
  • 3
2
votes
7 answers

remove locked by android device manager message

I have played with Android device manager and I have blocked my phone. I have deblocked but everytime my phone enters into standyby it apears me the message "locked by android device manager" and I have to enter the password again. Do you know how…
user69529
  • 29
  • 1
  • 1
  • 2
2
votes
0 answers

Is there a way to find out the Google account currently registered to my stolen phone?

Unfortunately Android Device Manager does not provide this information. It also doesn't provide an SMS feature where I can send an SMS to my stolen phone telling the current user that the phone was stolen from me.
Obay
  • 121
  • 1
2
votes
1 answer

Find My Device says "can't reach device", but I can make it ring

I'm having a bizarre issue with the Android Device Manager. Basically when I try to look up my Nexus 9 tablet, I cannot see its location, and it looks like this: As you can see, it somehow does display the charge level and the name of the WiFi…
a cat
  • 149
  • 1
  • 1
  • 8
2
votes
1 answer

What is the name of Android Device Manager Service

When you turn on Android Device Manager in Google Settings, it is possible to locate your phone by going to http://www.google.com/android/devicemanager I have a very small cellular data allowance on the phone, and I want to ensure that only the…
Alan
  • 121
  • 1
2
votes
6 answers

How do I undo the "enable lock & erase" on android device manager?

I clicked the "enable lock & erase" button on my mac because my phone has either been lost or stolen by mistake! I don't know how to undo this action because I already have a password so I don't want my phone wiped because I have all my pictures on…
Embo
  • 21
  • 1
  • 1
  • 2
1
vote
0 answers

Restrict accounts that can delete data with Android Device Manager

I have setup two Google accounts on my phone. I want to configure it so that only my primary account can erase data using android device manager. Thanks
Nirav
  • 11
  • 1
1
vote
1 answer

tried tracking my phone through android device manager. having trouble doing so.help!

i lost my s3 a few days back so i tried to locate it using the android device manager. it is showing the date i last used it on but not showing where it was last used. can someone suggest me way to see its last location? also, i was registered with…
user49663
  • 19
  • 1
  • 2
1
vote
0 answers

A wrongly 'I need help' text was sent from google maps

I left my phone where I work and I needed a #. I asked a coworker to gain access. An 'I need help' text alert was sent to one of my groups and I recieved the same message from one of them. It was sent 20 minutes before it was discovered. Upon…
1
vote
1 answer

Cannot exit Google Device Manager Installer

For reasons unexplained, I loaded Google Device Manager. Near the end of the installation, when I got to the screen where it lists all of the things that the IT team can do, and that the camera was going to be disabled, I tapped Cancel. That took…
Bob F.
  • 11
  • 1
1
vote
0 answers

Android device manager keep re-adding old phone

Recently i found that my old device shown up in list of devices with location in USA strange thing was that the phone was in my house and far far away from USA and phone is wiped and connected to different gmail account so I just removed it now I…
1
vote
1 answer

How can I find my stolen android mobile?

This morning one of my Android mobile has been stolen. I had ‘signed in’ in Google Crome and play store in that device with one of my gmail acount. I'm trying to find the mobile through’ device manager. But It says ‘location unavailable’. Is it…
yubraj
  • 111
  • 4
1
2 3