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My galaxy S was working good until about a month ago when it froze and needed to reboot. Now when it boots, a screen showing a mobile phone and a computer and an exclamation mark in the middle is appearing. How can I resolve this?

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1 Answers1

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If your phone is stuck in recovery mode, you can try these steps to force it to boot to Android:

  • Remove the battery, wait a couple of minutes, then put the battery back in.
  • Turn on phone and see if it still boots into recovery mode.
  • If it does still boot into recovery mode, hold down "Volume Up" button and then press the Power button.
  • The recovery menu should appear; using the Volume buttons to move the cursor, select "Reboot system" and press the power button to select it.
  • If it still boots to Recovery, go into the Recovery menu again and select "Factory Reset/Wipe Data". Your phone should be reset back to factory defaults and boot properly.

If none of this works, most likely it is a hardware issue and you'll need to get the phone itself looked at by a technician.

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