I have a stock Samsung Galaxy S4 fresh from the Google Play Store, and I can't get this phone to take a screen shot using the power and home button method. Without using an app, what else should I try to fix the problem?
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Try volume down + power button (you need to press them at the exact same time, otherwise it won't work) – Matthieu Harlé Aug 04 '13 at 09:56
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possible duplicate of How to take a screenshot with an Android device? – geffchang Aug 04 '13 at 10:03
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Afraid that's not working for me either I just get my volume lowered and my home screen – jth41 Aug 04 '13 at 11:51
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1If you got your home screen, were you pressing volume down + home? It's volume down + power. – Dan Hulme Aug 04 '13 at 12:19
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Sorry I meant to say Google now. I use it enough to call it home :) and yes I am sure it was volume down and home – jth41 Aug 04 '13 at 12:46
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What Dan was trying to point out is that volume down + home is not the button combination that the first comment suggested. It's volume down + the power button. If you are pressing the home button on the front of the device then you're using the wrong button combination. – eldarerathis Aug 05 '13 at 02:27
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I would try (volume down + power button). You need to press them at the exact same time, otherwise it won't work. Also make sure you hold it down for a few seconds.

nate
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