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I am trying to remove all the images and videos accumulated by whats app over a year
I have been doing the same thing since 2012 ...

I browse to This folder after connecting my android:

PC\myPhone\Internal storage\Android\media\com.whatsapp\WhatsApp\Media\WhatsApp Images

But on my PC the file explorer shows this folder as empty when its clearly not...

enter image description here

I tried doing a phone backup using smart switch - it failed...

I suspect its a bug when there are too many files?
anyone encountered same issue?

from android file explorer there is content in this folder: enter image description here

I can see and interact with the images in other folders
But once I try to open a the folder with the 900 files or more it thinks about it and crashes, after that I'm not able to view any files, only folder structure.

UPDATE

I found a workaround using this link (Thank you @user:44325 Andrew )
The workaround was to move the folder to the root location of the phone using the android file explorer
But the original Issue is still there...

enter image description here

JavaSheriff
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    is this issue being faced in the other folders with less number of files – Sambhav Khandelwal Jan 28 '22 at 14:41
  • no, other folders are working fine! I think there is some bug when the folder is loaded with files. – JavaSheriff Jan 28 '22 at 14:45
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    does it load when you open other folder with many files? – Sambhav Khandelwal Jan 28 '22 at 15:45
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    Possibly related: Not all files are visible over MTP – Andrew T. Jan 28 '22 at 19:10
  • Thank you! It seems very similar, but this might be a long path names issue.... I was able to use one of the reply there as a workaround. see updated question. – JavaSheriff Jan 28 '22 at 19:28
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    your update looks like you are going to lose data.. did you "move" directory from windows MTP? this might end horrible don't interrupt it accidentially. next time use adb command line – alecxs Jan 28 '22 at 21:19
  • You are 100% correct I usually do copy then delete from android.... this time it was successful – JavaSheriff Jan 28 '22 at 22:08
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    To access this location, it does not require root. Why not use any other file explorer like solid explorer or MiXplorer from XDA? Could be a bug with built -in file explorer //On Pixel 4a, Android 12 I can see all of them using built - in file explorer but then I don't have more than 30 odd videos//Of course, I am talking of using Android only without connecting to laptop – beeshyams Jan 31 '22 at 06:44
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    I thought the issue might be because for path is too long, but after counting the characters in the example you left (and adding to it an average WA image file name), the character number is 109 characters, which leaves a lot of overhead to the party limit of 260 characters. Have you tried scanning the memory card for errors? – Mario Jan 31 '22 at 12:30
  • its not on a memory card, its on the phone itself, see update, once i moved the folder to root of "internal" it worked. – JavaSheriff Jan 31 '22 at 19:11
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    I think your suspect is true. I recommend adb pull instead. you could also try adb-sync or winadb – alecxs Feb 02 '22 at 00:41

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