ICS (Android 4.0.3), Samsung Galaxy S2, Exchange Email

Question

My phone just updated to ICS (Android version 4.0.3). Before I was able to ACCESS all sub-folders in my microsoft exchange email account, now I can only see my inbox!

How do I fix this? Does anyone know how to see the sub-folders when using ICS? I was able to before my phone updated to ICS, now I cannot!

Is it because of my phone? I am using a Samsung Galaxy S2.

Sounds like a similar problem as How can I sync all folders from an Exchange server (not just the Inbox)? (same device, different version of Android). — eldarerathis, May 17 '12 at 23:43
Thanks for that eldarerathis. I actually read through that but it doesn't deal with it. That person can see the sub-folders but the mail in them is not updated. ICS does not even SHOW me the subfolders! — PJEcon, May 17 '12 at 23:51

score 1 · Answer 1 · answered May 18 '12 at 14:01

I just had the same problem and I found a way of seeing the subfolders on my Galaxy.

On the PC, open your inbox and create a new subfolder (eg foo).

On your phone, open email and open your inbox. in Options, select 'Folders'. You will see your Inbox with a small green arrow icon. Click the icon (not the Inbox title) and your folder list will expand.

Note that this only worked for me after I had created the extra dummy folder. Before I created the folder, I could see the green icon, but it would not expand the list of subfolders.

I had / have the same propblem, and after all the folders went, by creating a dummy folder it seemed to have resynched - I'll see if they stay around this time! — RemarkLima, Jun 26 '12 at 07:55

score 1 · Answer 2 · edited Jun 27 '12 at 15:52

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When I choose one mail source - instead of the "combined view" - the folders menu option shows all the other folders. Guess the "combined view" shows only a smaller common (sub) folder list.

edited Jun 27 '12 at 15:52

eldarerathis

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answered Jun 23 '12 at 11:17

yuva

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score 0 · Answer 3 · answered Jun 13 '12 at 21:09

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what I did is to go to the Inbox, click the Option, then Folders, and click in the Inbox ICON (the folder drawing, NOT the Inbox WORD), and it showed the sub-folders.

answered Jun 13 '12 at 21:09

Sergio Ligregni

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score 0 · Answer 4 · answered Jul 10 '12 at 10:13

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Click on the inbox and a drop down box will appear with all your folders

answered Jul 10 '12 at 10:13

Mark Tugliach

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Some pictures would improve the answer somewhat – Flow Aug 15 '12 at 10:01

score 0 · Answer 5 · answered Sep 10 '12 at 17:42

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You can click your inbox to show the folders and also change sync options by long pressing each folder in the default ICS mail client.

answered Sep 10 '12 at 17:42

Mark

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You answer would be more helpful if you are more descriptive. – roxan Sep 21 '12 at 09:31

ICS (Android 4.0.3), Samsung Galaxy S2, Exchange Email

5 Answers5