How to remove apps which doesn't allow uninstall option without rooting smartphone?

Question

I'm using Samsung J7Max recently I updated MY AIRTEL app and try to uninstall it app uninstalled but leaves an duplicate MY AIRTEL app which tell me download MY AIRTEL app from playstore. I can't remove it or disable it. Don't know what to do. Here is snapshot of duplicate Airtel app.

Is airtel app was there on first boot? Did you install airtel app from Playstore OR by downloaded apk? Please explain how you installed that app. It seems like airtel app is a system app. — Rahul Gopi, Jun 07 '18 at 07:37
do you remember that it was there on first boot? System apps are built-in apps like Google. You cannot uninstall them. — Rahul Gopi, Jun 07 '18 at 07:40
After purchase, you open the box and turn on. You can see apps like Google, gmail, Web browser, camera etc. Have you noticed airtel app along with this? — Rahul Gopi, Jun 07 '18 at 07:45
No it is not pre-installed app. I have uninstalled many time Airtel app but nothing leave app like this. I'm sure. — Ashish, Jun 07 '18 at 07:47
May be a factory reset solve this. Backup data before reset. Otherwise please wait for a good answer. — Rahul Gopi, Jun 07 '18 at 07:48
Even I scanned with JIO security (norton antivirus) but nothing cames out. — Ashish, Jun 07 '18 at 07:51
If it is installed as system app (and not being able to uninstall suggests that), it cannot be removed without root powers (or flashing a clean ROM that comes without it). — Izzy, Jun 07 '18 at 13:49
@Ashish Try this: https://www.xda-developers.com/uninstall-carrier-oem-bloatware-without-root-access/ — Gokul NC, Jun 11 '18 at 06:24

score 0 · Answer 1 · answered Jun 11 '18 at 11:30

From what I understand :

MY AIRTEL is a system application that's installed in the /system partition
Updates to this app are stored in the /data partition

Without rooting your phone, you only have read access to /system, and read/write access to /data. That's why you can uninstall MY AIRTEL updates (which are in /data), but not the app itself (which is in /system). And since Google Play has a newer version, you'll be prompted to update it again, etc.

Rooting your phone will allow you to gain write access to /system and hence uninstall any system application.

score 0 · Answer 2 · answered Feb 11 '19 at 18:07

Your question specifically asks for a no-root solution, which is difficult but not impossible if you are willing to use a temporary root through ADB. Connect to your device via adb and enter adb root, mount the system partition, and delete the APK thats in your system partition. This may not work for all devices, as it can be difficult to get true root in production build on many devices. good luck.

How to remove apps which doesn't allow uninstall option without rooting smartphone?

2 Answers2