Problem with new Marshmallow 6.1 on Samsung J5

Question

the Facebook Messenger app & Whatsapp audio & video calling is not unavailable, it wants the access for camera & microphone, when the settings come I do it but it doesn't work, what to do?

^{After clicking audio or video call on messenger screen}

Answer 1

Try to delete and reinstall the application, id don't work try to reset the phone