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I have a Samsung Galaxy S4. I recently changed cellular carrier from Verizon to Consumer Cellular and I kept my phone & my number, so it was "ported" over.

Prior to this change, I was using Google Voice, because it types transcripts of voice mails received in to emails. I have a Google Voice number, but never used it to make calls.

Google Voice stopped transcribing messages on the day I changed carrier. The Voice mail setting on my phone is set to Google Voice, but I am retrieving voice mails through Consumer Cellular.

How do I fix this issue?

Firelord
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mediagrl
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