Button to allow ADB backup not working

Question

I have a Oneplus One running CyanogenMod 12.0. (Based on Lollipop 5.0) I'm trying to create a backup using ADB. I executed the command, and it gave me the usual prompt to unlock my phone and allow the backup. On my phone, the screen comes up asking me if I want to encrypt the backup with a password, and with the "Do not back up" and "Back up my data" buttons. So far so good.

The "Do not back up" button works fine: When I click it, the command on my computer stops running. But the Confirm button just does nothing. When I tap the button, nothing happens; the button doesn't even "light up" like buttons normally do.

The button is not "grayed out" or disabled: It looks exactly like the other, functioning, cancel button.
I tried inputting a password, thinking maybe it would not allow me to back up my data unencrypted, but it still behaved exactly the same
I tried running the "adb backup" command with literally every combination of arguments, with the same results
"adb devices" does show my phone properly connected

How can I either

Fix this, and make an ADB backup
Make a complete backup in some other way, without root access. (I want to unlock my bootloader, which wipes all data)

score 6 · Accepted Answer · answered Oct 27 '15 at 19:02

6

For me force stopping the Facebook Messenger seemed to fix the problem. In your case it might be related to a different app.

Go to Settings->Apps->Select the application you suspect->Press "FORCE STOP"

Possibly this is related to the "draw over other apps" privilege.

Also see http://forums.androidcentral.com/htc-one-s/520618-adb-backup-can-t-click-back-up-my-data-button-phone.html

answered Oct 27 '15 at 19:02

Peter

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try adding a picture to the answer to elucidate your point – Tamoghna Chowdhury Oct 28 '15 at 06:41
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it was Twilight in my case (paused and it worked) – RumburaK Nov 20 '15 at 22:40
I could not press the "Back up my data" button either on a Samsung Galaxy S3. For me I think it was a screen adjuster app that dims the screen. Stopped it after reading the hint here and the button worked. Thanks. – Mar 08 '16 at 22:31
@Lance Which screen adjuster app was it? – Firelord Mar 08 '16 at 22:59

Button to allow ADB backup not working

1 Answers1