QR Scan in WhatsApp doesn't work (QR loads but phone scan never ends)

Question

Not the same as Why I can't scan the WhatsApp QR? because the problem there was the "OK Got It" was not visible due to the screen being too small, but that's not the problem here

I have the latest version of WhatsApp

I restarted the phone

I have the WhatsApp Web option

The QR code loads perfectly in my chrome browser

I have the "OK Got It" option

It starts scanning the code.... .....and keeps scanning and scanning and scanning.....

I waited over 15 minutes and nothing happened! It just keeps scanning the code, no matter how many times I reload it, and nothing happens :(

I tested my internet and wifi connections, so I know it's not that.

Anyone else have this problem? Or know how to fix this?

I have a galaxy s3

Nope. That problem was that they couldn't see the "OK Got It" button. Does not apply here, as I do see that, and I can scan the code... it just never stops scanning :( — Dan, May 31 '15 at 10:19
Bizarrely, after trying Windows app, various browsers & so on, I ran a copy of Chrome Canary I have set up to explicitly not use normal user profile and it works. Unlikely this information is any use to anyone else... — PeterT, Oct 25 '18 at 13:34

score 1 · Answer 1 · answered Jul 30 '19 at 23:34

I found that a Chrome extension I had was causing the built in scanner to fail. DarkReader modified the background of the page to a dark colour, which apparently caused the WhatsApp QR scanner to fail.

If you are using dark mode plugin, ensure it's off when scanning the QR code.

score 0 · Answer 2 · answered Feb 27 '19 at 17:37

0

Mine wouldn't scan when phone was on wifi; turned off wifi and it worked perfectly.

answered Feb 27 '19 at 17:37

SRP

1

QR Scan in WhatsApp doesn't work (QR loads but phone scan never ends)

2 Answers2