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How can I upgrade the OS of my Samsung Galaxy Exhibit (SGH-T599N) from Android 4.1 to 4.4 or higher?

I am trying to install Live on YouTube – by Xperia on my smartphone so that I can live stream videos on YouTube, but it's giving me this error message: "This app is incompatible with your device."

According to the app's Google Play homepage, which was updated last week, the app requires Android 4.4 or higher. I only have 4.1. :( So, I assumed it must be because of that (please correct me if this assumption might be wrong.) Also, when I press Software Update on my device, I get: "This device is up to date." Could it mean that I may never be able to update it anymore because it's too old?

Tian Jiang
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1 Answers1

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Android updates are issued per device. Once the device is selected for update the update is distributed OTA(Over The Air) from your wireless carrier. Until then you have to use the current installed version of the OS.

  • I bought the device in the US, but I'm currently not in the US. And I don't have a data package for this phone. Can it receive updates over the internet (as opposed to the phone/data service provider)? I mean, do the updates have to be pushed through the service provider they have a contract with, or can it also be pulled by the user? – Tian Jiang May 24 '15 at 05:32
  • The other option is rooting the device along with a custom recovery, backing up the stock ROM, flashing a custom ROM with the 4.4 upgrade. Do your research thoroughly to avoid a brick. Best of luck. – airserpent8 May 24 '15 at 21:44