I submitted a journal paper in scientific reports and I found something very weird. Two different status if I check via nature webpage with Editor's decision and through Research Square under review no updates from one month.
I have sent an email and the assistant has told me that they have received all reviews they need but I do not get any final answer and the research square does not change from under review to editor and it is not updated for one month. But the status changed from reviewer 3 received to reviewer 2 received but without changing dates. Only under the title of my paper not in the tracking itself.
I am afraid that the tracking is not correct so the editor does not know about the paper. As it is not consistent one tracking with the other.
I have sent one email about this issue to the assistant but she checked the nature systen only so I don't know what it is happening and why there is no further updates for one month and why they are different from research square.
Someone else had the same issue?