The quotient ring contains the classes of the remainders of divisions $\frac {a+ib}{3+i},$ $a,b\in \Bbb Z $. That ratio is equal to $\frac {3a+b}{10} +i\frac {3b-a}{10} $. Does this tell me what the classes look like?
Anyway, the given answer says that every class contains a representative with norm smaller than $10$, and since the elements of $\Bbb Z[i]$ that have such a norm are finitely many, this shows that $A $ is finite. How do we deduce the first statement?
Also, I had tried a more convoluted approach: $ \Bbb Z[i] $ is a PID so $3+i$ not being irreducible implies $(3+i) $ not being maximal, and thus $A $ is not a field. In turn, this means that $A$ is not a finite integral domain (since it obviously has more than $1$ element). I guess $A $ is finite, so what is an example of a zero-divisor of it?